Frequently Asked Questions
Everything you need to know about OMNES fashion and services.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the UK, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are processed within 5-7 business days of receipt.
Are your materials sustainably sourced?
Yes, sustainability is at our core. We use recycled fabrics, organic cotton, and deadstock materials to minimize our environmental footprint.
How do I find the right size?
Please refer to our comprehensive Size Guide found on each product page, which includes detailed measurements and fit recommendations.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and buy-now-pay-later options like Klarna and Clearpay.
Can I change or cancel my order?
Orders are processed quickly, but if you contact our support team within 1 hour of placement, we will do our best to accommodate changes.